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CBA's PAC/PR Funds
Advocacy Update
Preferred Service Providers
Events Calendar
HR & Talent Development League
Conventions
Webinars
Compliance Professional Package
Banker Regulatory Forums
Community Bank Leadership Academy
Check Out Our
Preferred
Service
Providers!

For HR professionals, the job is ever-evolving, and its demands are constantly changing, making CBA’s HR & Talent Development Conference a vital tool for staying up-to-speed with the latest and most important trends. We have invited subject matter experts to increase your knowledge plus, participants will have the opportunity to create tools that will support bank strategies that include retaining & engaging employees.
Topics:
Topics:
- HR as a Business Driver! Caitlin Shetter is the Chief People Officer for Paya, a Fintech company in Atlanta, where she leads full life cycle People Operations. Topics covered will include Change Management, working with C-Suite, Your Leadership Influence, And More.
- HR Tech: a Noisy Space--How to quiet the noise and utilize the right HR Tech - Brandon Kinsey, Kinsey Management Group: In this session, participants will learn how to better understand current HR Technology software to manage the people demand of 21st-century banking. This session will help professionals learn how to build a business case when seeking approval and matching a HR platform that fits their people needs.
- Knowledge Transfer Session: HR interactive exercises to discuss and plan how to implement.
- Who, What, When, Where, How and Why for SHRM Certifications
- Talent Retention & Compensation Strategies
- FMLA, ADA Accommodations and the Interactive Process
- Roundtable Discussions--Topics Determined by our Participants
- Employee Investigations—Tips & Techniques
- Employee Engagement
CBA Announces Four New Preferred Service Providers
CBA’s Member Services Committee is pleased to announce the approval of four new Preferred Service Provider companies. The Preferred Service Providers are by invitation only to CBA Associate Members in good standing. All proposals are reviewed by CBA’s Member Services Committee, which is comprised of bankers from across the state. CBA is fortunate to have dedicated vendor partners to support Georgia’s community banking industry. A full listing of all PSPs can be found here.
CBA’s Member Services Committee is pleased to announce the approval of four new Preferred Service Provider companies. The Preferred Service Providers are by invitation only to CBA Associate Members in good standing. All proposals are reviewed by CBA’s Member Services Committee, which is comprised of bankers from across the state. CBA is fortunate to have dedicated vendor partners to support Georgia’s community banking industry. A full listing of all PSPs can be found here.
Mortgage Lenders Gain Valuable Skills & Knowledge at Mortgage Lending School
CBA was thrilled to partner with Crescent Mortgage to host The Mortgage Lending School last week in Atlanta! The group of 16 bankers learned about each step of the mortgage lending process, including tips for customer service, business development, and of course, compliance.
According to Becky Soto, Assistant Vice President, Professional Development at CBA, “Bankers were able to practice their networking skills at a happy hour event on Tuesday and a dinner event on Wednesday hosted by Crescent Mortgage. It was a fulfilling week for these community bankers.”
“Thank you to all the amazing bankers that attended the re-boot of CBA’s Mortgage School,” stated Skip Willcox, Account Executive at Crescent Mortgage. “I was honored to sponsor and facilitate the class and organize instructors to deliver the curriculum. My goal is to have this be an annual event going forward.”
The school was targeted for both bankers entering the secondary market mortgage space and those that are already seasoned in mortgage origination.
CBA was thrilled to partner with Crescent Mortgage to host The Mortgage Lending School last week in Atlanta! The group of 16 bankers learned about each step of the mortgage lending process, including tips for customer service, business development, and of course, compliance.
According to Becky Soto, Assistant Vice President, Professional Development at CBA, “Bankers were able to practice their networking skills at a happy hour event on Tuesday and a dinner event on Wednesday hosted by Crescent Mortgage. It was a fulfilling week for these community bankers.”
“Thank you to all the amazing bankers that attended the re-boot of CBA’s Mortgage School,” stated Skip Willcox, Account Executive at Crescent Mortgage. “I was honored to sponsor and facilitate the class and organize instructors to deliver the curriculum. My goal is to have this be an annual event going forward.”
The school was targeted for both bankers entering the secondary market mortgage space and those that are already seasoned in mortgage origination.
Spring Break or Learning in Des Moines, Iowa?
CBA Preferred Service Provider SHAZAM hosted their annual forum in Des Moines, Iowa, last week. Kristi Greer, CBA’s Director of Professional Development, attended to represent Georgia community bankers while choosing to increase her knowledge in topics including the journey of faster payments, new cyber landscape threats, fraud strategies, digital assets and cryptocurrency, payment experience, digital banking and more.
Here are a few tips from The New Cyber Threat Landscape session presented by Rachel Wilson, Director of Cybersecurity at Morgan Stanley Wealth Management.
Protect yourself from Cyber Fraud:
You may already be practicing these helpful tips; if you are, great! Let’s encourage our customers to do the same because these are the things that keep Rachel Wilson, a former senior executive of the National Security Agency, up at night.
Our association is proud to partner with SHAZAM. If you have not met Alex Jernigan or Lauren Evans-Williams, we encourage you to schedule an appointment or come to one of our events to learn more.
ISOs and IT managers, have you registered for CBA’s annual Cyber Risk Summit? Join us at the Westin in Savannah to continue developing your knowledge and skills to support the community banking industry’s work to fight cyber fraud.
CBA Preferred Service Provider SHAZAM hosted their annual forum in Des Moines, Iowa, last week. Kristi Greer, CBA’s Director of Professional Development, attended to represent Georgia community bankers while choosing to increase her knowledge in topics including the journey of faster payments, new cyber landscape threats, fraud strategies, digital assets and cryptocurrency, payment experience, digital banking and more.
Here are a few tips from The New Cyber Threat Landscape session presented by Rachel Wilson, Director of Cybersecurity at Morgan Stanley Wealth Management.
Protect yourself from Cyber Fraud:
- Passwords are easy to crack. Use a password APP that has biometrics, such as 1Password or LastPass.
- Choose to complete all the updates on all your devices. Most of these are patches to prevent cyber threats.
- Only load APPs from the official APP store. Loading from an advertisement can include unwanted stuff.
- Use online banking. Avoid getting paper bank statements. If you choose to write a paper check, hand it directly to the recipient. Up to nine people could handle that check, and it includes your account info & address.
- Use your own personal cords for charging your devices. Never use a public port, such as the port in a hotel room; these can be compromised. (Sort of like an ATM skimming device.)
- Don't send emails with your non-public private information (social security number, account numbers, etc.). Clear your sent mail of any emails containing identifying info such as license info, SSN, card numbers. Sometimes the first thing a fraudster grabs is the sent emails to capture data.
You may already be practicing these helpful tips; if you are, great! Let’s encourage our customers to do the same because these are the things that keep Rachel Wilson, a former senior executive of the National Security Agency, up at night.
Our association is proud to partner with SHAZAM. If you have not met Alex Jernigan or Lauren Evans-Williams, we encourage you to schedule an appointment or come to one of our events to learn more.
ISOs and IT managers, have you registered for CBA’s annual Cyber Risk Summit? Join us at the Westin in Savannah to continue developing your knowledge and skills to support the community banking industry’s work to fight cyber fraud.
Scholarship Applications Due to CBA by This Friday, April 15, 2022!

Atlanta-Augusta Topgolf Showdown!
Over 60 bankers, bank customers, vendor partners and sponsors are gathering in Atlanta today for an afternoon of friendly competition at CBA’s PAC/PR Topgolf Showdown. This networking event raises money for CBA’s PAC/PR Fund and year-round advocacy efforts. Watch for pictures and winners in next week’s e-Newsletter.
The Augusta Topgolf Showdown will be held April 27th at Topgolf in Augusta. Registration ends April 20th, so don’t miss out!
Over 60 bankers, bank customers, vendor partners and sponsors are gathering in Atlanta today for an afternoon of friendly competition at CBA’s PAC/PR Topgolf Showdown. This networking event raises money for CBA’s PAC/PR Fund and year-round advocacy efforts. Watch for pictures and winners in next week’s e-Newsletter.
The Augusta Topgolf Showdown will be held April 27th at Topgolf in Augusta. Registration ends April 20th, so don’t miss out!

CBA’s Membership Committee invites you to participate in a three-question survey! As a member-driven organization, your feedback is important to the CBA’s success. The survey will take less than 30 seconds!
April Membership Survey
April Membership Survey

Introducing the ICBA 2022-2023 Executive Committee
When the 2022-23 ICBA board of directors was introduced at ICBA LIVE in San Antonio, Texas, there was a palpable sense of excitement in the air. Here stood a group of experienced and passionate community bankers who have dedicated themselves to advocating for the industry they care so deeply about.
ICBA President & CEO Rebeca Romero Rainey says, “I’m looking forward to working with our executive committee and board of directors over the next year as we serve ICBA’s mission to create and promote an environment where community banks flourish.”
In this month’s issue of Independent Banker magazine, executive committee members, including Chairman-Elect Derek Williams, President & CEO, Century Bank, Milledgeville, share first-hand about how and why they are “all in for community banking.”
When the 2022-23 ICBA board of directors was introduced at ICBA LIVE in San Antonio, Texas, there was a palpable sense of excitement in the air. Here stood a group of experienced and passionate community bankers who have dedicated themselves to advocating for the industry they care so deeply about.
ICBA President & CEO Rebeca Romero Rainey says, “I’m looking forward to working with our executive committee and board of directors over the next year as we serve ICBA’s mission to create and promote an environment where community banks flourish.”
In this month’s issue of Independent Banker magazine, executive committee members, including Chairman-Elect Derek Williams, President & CEO, Century Bank, Milledgeville, share first-hand about how and why they are “all in for community banking.”

ICBA Receives Association Honors for IRS Reporting Campaign
The Independent Community Bankers of America® (ICBA) earned an Association Trends 2022 TRENDY Award for its campaign opposing a plan to require banks to report customer account information to the IRS.
ICBA’s #KeepMyBankingPrivate initiative—which received the silver award for best advocacy campaign—enlisted community bank customers and consumers nationwide to speak out against the proposal, which has been pulled from legislation and not reintroduced.
“Recognizing the importance of this flawed proposal and its potential impact for consumers, small business owners, and community banks, ICBA led the charge to stop this overreach from day 1. I am thrilled their efforts have been recognized! CBA of Georgia and our community bankers are grateful for ICBA’s leadership on this issue,” stated John McNair, President & CEO, Community Bankers Association of Georgia.
The Independent Community Bankers of America® (ICBA) earned an Association Trends 2022 TRENDY Award for its campaign opposing a plan to require banks to report customer account information to the IRS.
ICBA’s #KeepMyBankingPrivate initiative—which received the silver award for best advocacy campaign—enlisted community bank customers and consumers nationwide to speak out against the proposal, which has been pulled from legislation and not reintroduced.
“Recognizing the importance of this flawed proposal and its potential impact for consumers, small business owners, and community banks, ICBA led the charge to stop this overreach from day 1. I am thrilled their efforts have been recognized! CBA of Georgia and our community bankers are grateful for ICBA’s leadership on this issue,” stated John McNair, President & CEO, Community Bankers Association of Georgia.
Georgia’s community bankers do great things in their communities every day. Here is the latest on community outreach and news from CBA Members:
- United Community Bank is proud to announce it once again ranked Highest in Customer Satisfaction with Consumer Banking in the Southeast according to the J.D. Power 2022 U.S. Retail Banking Satisfaction Study℠. This marks the eighth out of the last nine years that United has received this recognition, and the third consecutive year.
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![]() Chever, Gunn Assume New Appointments in REIN
Reggie Chever has been named vice president and Atlanta-based regional executive and Becky Gunn, vice president and Atlanta-based regional executive since 2018, will keep her title and assume new responsibilities for the Atlanta Fed's Regional Economic Information Network. Read more. |

Think CBA First for Your Professional Development Needs!
Be sure to think of CBA first when it comes to your training and Professional Development needs. Here are some upcoming CBA events:
Be sure to think of CBA first when it comes to your training and Professional Development needs. Here are some upcoming CBA events:

Executive Channel
April 19 | Macon
Cyber Crime and the Current Risk Strategies • CRA: Community Reinvestment Act • Round Table Discussion with Facilitator on topics and questions from attendees. Register here.
April 19 | Macon
Cyber Crime and the Current Risk Strategies • CRA: Community Reinvestment Act • Round Table Discussion with Facilitator on topics and questions from attendees. Register here.

TRID Advanced
May 5 | Macon or STREAM
As we enter our 6th year of the TILA-RESPA integrated disclosure rules (TRID), many continue to struggle with the nuances of the disclosures and tolerance requirements. The rules have been revised several times with both clarifications and confusion causing institutions to continue to grapple with complying with the TRID rules. Register today.
May 5 | Macon or STREAM
As we enter our 6th year of the TILA-RESPA integrated disclosure rules (TRID), many continue to struggle with the nuances of the disclosures and tolerance requirements. The rules have been revised several times with both clarifications and confusion causing institutions to continue to grapple with complying with the TRID rules. Register today.

Innovation Exploration Forum I
& Retail Banking Forum II
April 20 | Queensborough National Bank & Trust, Poler
CBA’s Innovation Exploration will kick off on Wednesday, April 20th, at Queensborough National Bank & Trust in Pooler. The forum will showcase an example of implementing technology, ITMs, to support the industry and include a tour of the bank’s new branch. Learn more and register.
& Retail Banking Forum II
April 20 | Queensborough National Bank & Trust, Poler
CBA’s Innovation Exploration will kick off on Wednesday, April 20th, at Queensborough National Bank & Trust in Pooler. The forum will showcase an example of implementing technology, ITMs, to support the industry and include a tour of the bank’s new branch. Learn more and register.

Instant Card Issuance is No Longer a “Nice to Have” Product
Guest Article from CBA Preferred Service Provider Harland Clarke—Vericast
Now more than ever, it’s important to provide the experience customers expect, including greater levels of customization and convenience. Once only a bonus that large financial institutions could afford to provide, instant card issuance is now within reach by financial institutions of any size, meaning you can meet and exceed customer expectations.
Key takeaways:
Guest Article from CBA Preferred Service Provider Harland Clarke—Vericast
Now more than ever, it’s important to provide the experience customers expect, including greater levels of customization and convenience. Once only a bonus that large financial institutions could afford to provide, instant card issuance is now within reach by financial institutions of any size, meaning you can meet and exceed customer expectations.
Key takeaways:
- The benefits of instant issuance
- How changes in technology have affected the card industry
- What to look for in a card issuance solution

Unbundling Core in the Cloud:
The Perfect Architecture for Future-Proof Banks
Guest Article from CBA Associate Member Finzly
The speed of innovation in the fintech space requires banks to break free from their core limitations and offer new products in months, not years. The burden of monolithic 30-year-old mainframe systems is dragging banks down from being able to play their new role in the fast-changing landscape of financial services. To perform and thrive, agility is the need of the hour for banks. The monolithic core needs to be unbundled into functional Lego blocks to help banks assemble unique brands and services on the fly. Read article.
The Perfect Architecture for Future-Proof Banks
Guest Article from CBA Associate Member Finzly
The speed of innovation in the fintech space requires banks to break free from their core limitations and offer new products in months, not years. The burden of monolithic 30-year-old mainframe systems is dragging banks down from being able to play their new role in the fast-changing landscape of financial services. To perform and thrive, agility is the need of the hour for banks. The monolithic core needs to be unbundled into functional Lego blocks to help banks assemble unique brands and services on the fly. Read article.
Genesys Technology Group impacts your bottom line. We understand that you are making an investment by utilizing our services. Technology is one of the largest drains on your balance sheet, and your choices in the market today are extensive. Genesys assists community bankers in making wise technology decisions and encourages bankers to look at their technology holistically. A global view of your technology leverages your buying power, and through solid vendor management principles, your bank is better positioned to maximize the return on its technology dollar. Genesys specializes in technology evaluations and renegotiations. Simply put…Genesys saves your institution time and money, thereby providing immediate impact to your bottom line.
Contact David Saylor at 770-335-6629 or visit their website. |
Here are some of the latest news stories relevant to community banking and the financial services industry:
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