Join fellow community bankers from around the United States as we grow our knowledge of the banking industry. Essentials of Banking is a four-part, interactive, virtual learning series designed to provide a complete overview of banking principles and operations. *Attendees are not required to complete all 4 parts. Each session may be purchased a la carte. 
9:30 AM- 10:00 AM
Log-Ins Begin
10:00 AM- 12:30 PM
12:30 PM- 1:30 PM
Lunch Break
1:30 PM- 5:00 PM

Discovering Your Role as An Essential Service Provider

  • Your Banking Career and the Changing Banking Landscape

Evolution of Money and Banking

  • Definition of money
  • Types of money
  • History and Development of the U.S. Banking System
    • Understanding the “Why” behind some key bank regulations

 The Federal Reserve as the Central Bank of the United States (FED)

  • Organization of the Federal Reserve System
  • Roles and responsibilities of the FED
  • U.S. Monetary Policy

 U.S. State and Federal Financial Institution Regulatory Agencies

  • U.S. Department of the Treasury
  • Federal Reserve Board (FRB)
  • Federal Deposit Insurance Corporation (FDIC)
  • Office of the Comptroller of the Currency (OCC)
  • Consumer Financial Protection Bureau (CFPD)
  • National Credit Union Administration (NCUA)
  • Federal Financial Institutions Examination Council (FFIEC)
  • Conference of State Bank Supervisors

 Banking and its Regulation

  • Code of Federal Register
  • Alphabet Soup
  • Overview of Key Bank Regulations

Types of Banks and Banking Organizational Structure

Roles and Responsibilities of the Board of Directors

Key Banking Divisions

  • Retail Banking
  • Commercial Banking
  • Trust and Investments
  • Mortgage Banking
  • Trust, Investment, and Insurance Services
  • Wealth Management
  • And More

Key Banking Departments

Compliance Management Fundamentals

  • Regulatory Expectations
  • Changing Role of Compliance

Bank Examinations

  • The Anatomy of an Exam
  • CAMELS Rating
  • Supervisory Actions

Deposit Accounts

  • DDA’s and Time Deposits
  • FDIC Insurance Coverage
  • Account Opening Considerations

E-Banking and Treasury Management Products and Services

How Banks Make Money

  • Overview of the Balance Sheet
    • Bank Assets
    • Liabilities
    • Shareholder’s Equity
  • Overview of an Income Statement
    • Sources of Income and Expenses
    • Net Profit
  • Other Key Financial Statements

The Bank’s Annual Report

Overview of Lending

  • Types of Lending and Loans
  • 5 C’s of Credit Analysis
  • From Application to Decision
  • Loan Administration Functions
  • Loan Policy

 Risk Management and Safety and Soundness

  • Profitability, Liquidity, and Cash Flow
  • Asset/Liability Management
  • Other Banking Risks

 Bank Performance Metrics

  • Key Financial Performance Ratios
  • Other Bank Performance Metrics
  • Review of CAMELS Rating

Ethics in a Sound Banking System

  • Values and Integrity in Banking
  • Your Bank’s Code of Ethics
  • Impact of Ethical Lapses

Corporate Governance

  • Safeguarding the Bank’s Assets
  • Vendor Management

Security Regulations

  • Reg P – Privacy of Consumer Information
  • Bank Protection Act of 1968

The Banker’s Responsibility in Preventing and Reporting Crime

  • Technology Threats to Banking
  • Bank Fraud and Scams
  • Elder Abuse

Customer Service Excellence

  • The Evolving Banking Business and the Customer Experience
  • Building Client Loyalty
  • The Banker’s Role as a Trusted Advisor
  • How to Provide WOW! Service

Growing the Bank

  • Ambassadors for the Bank
  • Selling Versus Helping the Customer
  • Building Profitable Relationships

In association with Performance Solutions, Inc., Drexler Consulting, LLC is excited to again present one of our legacy programs, Essentials of Banking, updated for 2024.  

Essentials of Banking is a four-part, interactive, virtual learning series designed to provide a complete overview of banking principles and operations.

Who Should Attend: All new bank employees and bank directors new to banking, management trainees, and bank veterans who are looking to broaden their banking knowledge.

Benefits of the Series:

  • Establish a strong foundational knowledge of banking in the United States
  • Expand banking skills and knowledge in a focused learning environment
  • Interact and network with other bankers in a virtual environment
  • Understand the variety of banking career opportunities
  • Improve cross functional contributions and performance
  • Prepare for Graduate Schools of Banking 

Attendees are required to:

    • Have Zoom virtual meeting access
    • Interact with facilitator and other participants in a live, virtual environment
    • Actively participate in all activities and exercises
    • Complete assignments
    • Have full, working computer microphone and speakers or phone access
    • Participate in chat discussions

Although not required, for the best training experience and learning results, attendees are highly encouraged to have their video cameras on during training. 

While it is recommended that participants attend all four sessions of the series to receive an entire overview of banking, each session’s material stands alone. One session is not a prerequisite for another.  Each session may be attended as a stand-alone class.


Essentials of Banking Series Speakers

  • Christie Drexler
    Christie Drexler
    Partner Drexler Consulting, LLC
  • Josh Collins
    Josh Collins
    Instructor Drexler Consulting, LLC