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2023 Retail Banking Leadership Q2

2023 Retail Banking Leadership Q2

Leading, Developing, and Engaging the Team - Macon

Tuesday, May 23, 2023
9:00 AM - 4:00 PM (EDT)

Event Details

In today’s competitive environment, banks must continuously improve and adapt to meet the needs of a changing workforce, new generations of clients, and rapidly and ever-evolving technology. So, we also continue to update and revise this Branch/Retail Leadership Series to meet the changing demands you face as a Retail Banking leader.

Whether you are an aspiring retail leader, are brand new to a management role, or you have been in a bank or other management role for many years, you can expect to develop your aptitude as follows by fully engaging this course series:
  • Create and execute an effective business plan
  • Lead with clear vision, mission, and values
  • Give your team members the attention they need and get your tasks done
  • Understand how to relate to others more effectively
  • Find a better balance with your career and personal life
  • Identify and mitigate risks in managing people and resources
  • Build your emotional intelligence to better manage conflict
  • Hire, promote, and retain “the best” talent
  • Effectively address underperformers
  • Build a caring team culture
  • Make work fun and rewarding and focused and accountable
  • Motivate all generations of team members
  • Grow deposits, loans, and generate more referrals
  • Serve clients with excellence and consistency
  • Proactively develop business with confidence
  • Ensure a culture of compliance
  • And more . . .
This session focuses on motivating and developing the Retail Banking team. Managers learn proven ways to engage team members and  challenge them to exceptional performance.

The agenda includes:
  • The Branch Business Plan and Best Practices
  • Hiring, Promoting, and Retaining “The Best”
  • Effective Interviewing: The Legalities and Best Practices
  • Getting the Right Person in the Right Seat
  • Creating Team Member Engagement
  • Coaching for Impact, Connection, and Results
  • Key Needs and Motivation of Today's Workforce
  • Motivating the Generations
  • Business Planning: Putting Learning to Action

For More Information:

Becky Soto
Becky Soto
Assistant Vice President Community Bankers Association of Georgia (770)541-4490