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Associate Member
FINBOA
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Organization Overview
FINBOA provides payment dispute process automation software to improve regulatory compliance, operational efficiency, and customer experience by eliminating manual systems or processes. Our banking-specific solutions simplify and streamline the processing of disputes for banks of all asset sizes.
The FINBOA Payment Disputes solution digitizes and transforms inefficient, highly repetitive manual tasks to help banks keep up with compliance requirements and minimize risk. With FINBOA, banks can empower their back-office workforce through automated decisioning, timeline notifications/alerts, electronic signature capture, smart forms, dynamic letter templates and the virtual elimination of data re-keying. Dispute claim intake may be initiated by the account holder, branch/retail staff, customer care center and/or back-office operation teams. Additionally, FINBOA Payment Disputes offers centralized data and document management, allowing for timely decision-making, reporting and analytics.
By applying intelligent process automation, FINBOA Payment Disputes solution improves business outcomes by reducing dispute intake processing time by up to 90%, audit prep time by up to 80% and claim-related write-offs/losses by up to 25%
FINBOA's mission is to transform manual compliance processing with intelligent automation, freeing people to do more meaningful work, while enabling financial institution growth. FINBOA Payment Disputes software is cloud-based, pre-integrated into many banking cores, PCI DSS Certified and easy-to-use. FINBOA is headquartered in Houston, TX and currently services over 200 financial institutions nationwide. www.finboa.com
The FINBOA Payment Disputes solution digitizes and transforms inefficient, highly repetitive manual tasks to help banks keep up with compliance requirements and minimize risk. With FINBOA, banks can empower their back-office workforce through automated decisioning, timeline notifications/alerts, electronic signature capture, smart forms, dynamic letter templates and the virtual elimination of data re-keying. Dispute claim intake may be initiated by the account holder, branch/retail staff, customer care center and/or back-office operation teams. Additionally, FINBOA Payment Disputes offers centralized data and document management, allowing for timely decision-making, reporting and analytics.
By applying intelligent process automation, FINBOA Payment Disputes solution improves business outcomes by reducing dispute intake processing time by up to 90%, audit prep time by up to 80% and claim-related write-offs/losses by up to 25%
FINBOA's mission is to transform manual compliance processing with intelligent automation, freeing people to do more meaningful work, while enabling financial institution growth. FINBOA Payment Disputes software is cloud-based, pre-integrated into many banking cores, PCI DSS Certified and easy-to-use. FINBOA is headquartered in Houston, TX and currently services over 200 financial institutions nationwide. www.finboa.com
Associate Member