2026 Quarter 3 Compliance - Compliance Management Universe

The Compliance Management System Universe:
Building a Stronger Culture of Compliance

Join us for an engaging and practical educational program designed specifically for banking professionals navigating today’s evolving compliance landscape. The Compliance Management System Universe provides a comprehensive exploration of the key components that support an effective and sustainable Compliance Management System (CMS).

Through interactive discussion, real-world examples, and actionable guidance, participants will gain a deeper understanding of how critical compliance functions work together to strengthen institutional oversight, reduce risk, and support a culture of accountability.

Program topics include:

• Vendor Management – Understanding third-party risk, oversight expectations, due diligence practices, and ongoing monitoring strategies.
• Complaint Management – Developing effective complaint handling processes that identify trends, support consumer protection, and mitigate regulatory risk.
• Board Reporting and Training Tips & Tricks – Enhancing communication with leadership through meaningful reporting, effective training techniques, and practical strategies for board engagement.
• Training Needs for Bank Staff – Identifying, developing, and delivering impactful compliance training programs tailored to employees across all levels of the institution.
  This program is ideal for compliance officers, risk managers, audit professionals, operations leaders, training coordinators, and bank executives seeking practical tools and fresh perspectives to strengthen their institution’s compliance framework.

Participants will leave with actionable insights, best practices, and resources they can immediately apply within their organizations to support a proactive and effective compliance culture.

INSTRUCTOR: 

Emily Dent, Partner
Mauldin & Jenkins


ABOUT OUR INSTRUCTOR: 

Emily Dent is a partner with Mauldin & Jenkins and has been with the Firm since 2007. Emily received her Bachelor of Business Administration degree from Georgia Southwestern State University in 2001. She has spent her career working in and with community financial institutions of various sizes. Prior to joining the firm, she worked for a local community bank for eight years in both retail and operations roles. Emily provides accounting, auditing, and compliance services to financial institution clients. With over twenty years of experience in the financial institutions sector, she has decided to focus primarily on regulatory compliance. Emily enjoys consulting with clients and potential clients on this ever-changing environment. In addition to being a CPA, she holds the Certified Regulatory Compliance Manager (CRCM) certification and the Certified Anti-Money Laundering Specialist (CAMS) certification. She is a member of the American Institute of Certified Public Accountants, the Georgia Society of CPAs, the American Bankers’ Association, and the Association of Certified Anti-Money Laundering Specialists. Emily attended National Banking School at the University of Virginia and is a graduate of the Albany Area Chamber of Commerce Institute of Leadership Development. She resides in Albany, Georgia with her husband, Mike and daughter, Maddie.