Independent Banker: Is Your Bank Overspending on Tech?

In this Independent Banker feature, Christian Ruppe, Chief Innovation Officer at Colony Bank and Co-Chair of the CBA Innovation Committee, shares how identifying duplicate tech subscriptions—like multiple separate DocuSign accounts—helped the bank streamline processes, standardize templates, and save both money and time.

The article explores how community banks can evaluate technology ROI, eliminate redundancies, and align tools with strategic priorities. Industry experts, including Charles Potts of the Independent Community Bankers of America, emphasize the importance of regular audits, strong vendor relationships, and ensuring every solution ties back to core business goals.

Practical tip: A thoughtful tech review doesn’t just reduce expenses—it improves efficiency and boosts customer service.

Read the full article here to see more insights from Ruppe and other leaders.