Posh.AI - Generative AI vs Agentic AI in Banking: What Sets Them Apart?

Guest article from Posh.AI

Most financial institutions already use artificial intelligence, but often in fragmented, siloed ways. One tool may help write content. Another handles basic customer inquiries. Maybe there's a chatbot that answers simple questions.

But what happens when your institution needs AI to think, plan, and act — not just generate text?

That’s where agentic AI comes in. Built for autonomous action, agentic AI can reason, plan, and execute tasks independently across systems to accomplish specific goals with minimal human input. This next-generation capability is what separates agentic AI from traditional generative models and positions it as the future of AI in banking.

In this article, Posh will break down the key differences between generative AI and agentic AI, how they work together, and how Posh uses both to elevate banking experiences. Read article.