Recapture SMB growth by thinking like a fintech and delivering like a bank

BAI explores how community and regional banks can regain momentum in the small- and medium-business (SMB) market by combining fintech-style innovation with the trusted relationships that define traditional banking. SMBs increasingly expect speed, convenience, and personalization from their financial partner - qualities fintechs have mastered. Yet banks have an advantage in trust, compliance, and the ability to provide holistic support. 

By adopting a fintech mindset—focusing on digital experiences, data-driven insights, and real-time service—while maintaining the reliability and relationship focus of a bank, institutions can strengthen their position and meet SMBs where they are. 

Recapture SMB Growth by Thinking Like a Fintech and Delivering Like a Bank